Please read the following information carefully:

PLEASE NOTE: Some people are confusing us with a LOAN COMPANY. We specialize in PERSONAL ALARM SYSTEMS. We DO NOT loan money.

Thankyou for purchasing the well respected CareAlert Smart Dialler, you are one of over 100,000 people that now have one of these excellent devices to protect and give you peace of mind.

In the unlikely event that you are still experiencing programming difficulties, this website is designed to guide you through the installation of your Smart Dialler.

Our products come to you with the highest quality control checks possible. However, if you have carefully followed all procedures outlined on this website including ANY assistance that our diagnostic technical team offers and you still believe there is a fault with your product, then please return it to our postal address below, with an explanatory note detailing the fault you have experienced and we will thoroughly test your unit. If your unit is found to be faulty we will replace it with a new unit and dispatch it to you within 7 days of receipt of your returned unit.

It is important to read our warranty policy and you can do so by choosing the warranty tab at the top of this page.

We do offer telephone support. You will need proof of purchase to verify your product is covered.

Our Technical support phone number is 08 7480 6000
CareAlert
PO Box 100
Surrey Downs 5126
South Australia.